Network Monitoring is a system that can detect problems on your business network, before it creates downtime or a delay in work production. As a proactive approach to problem solving for computers and networks, our Network Monitoring program is able to restart systems and fix problems on its own, without a technician physically working on it. All other problems that the program can’t fix, we will get an alert and then notify you as soon as possible.
Network Monitoring for Customers
Our customers each have access to our ConnectWise system, which shows them the history of all their current and past tickets with Lowen IT. Included in this program is access to see the problems and solutions that the Network Monitoring program has worked on since its installation. Even though Lowen IT may be your technology team, this system allows business owners to be hands on every step of the way.
To learn more about network monitoring and our customer portal system, give us a call today!