"We are grateful for the expert service and advice we have received from Lowen I.T. We recently asked them to install some new security measures and off-site back-up for our small, independent company. They ensured that the job came in close to the quote, and Ryan was dedicated to trouble-shoot any potential issues before they could happen. He is also very responsive when anything doesn't seem to be working right, and doesn't leave us hanging.
It also feels that Ryan is "in our court," always thinking of better solutions to help us be more productive. We look forward to a long-term relationship with Lowen I.T."
Michele Ediger
"We just recently purchased new computers for the office, but had no idea that they weren’t already equipped with the necessary hardware- Microsoft Word, Excel, Outlook etc… We were doing some price comparisons to see where we could find the best price on the software and were told by a fellow business partner to check out Lowen IT. We gave them a call and sure enough, their prices were the best! They came to the office and helped install the software on our server, where all of our employees could have access, and even taught us about some cool updates we were unaware about. Thanks Lowen!"
Alex M. - Hutchinson, Kansas
"When our server went down, we had no idea what to do. We don’t have an in-house IT technician, and because we’re in a remote area the cost of a technician driving from Wichita was going to be too expensive. We were recommended to Lowen IT and they helped us through Remote Assistance. We were able to avoid driving costs and they diagnosed the problem immediately. After getting our server back up and running, they offered to set up Network Monitoring. Next time a problem is about to shut down our server, they will call us in advance and ask us if we want them t fix it. Feels great to have someone who has your back like that."
Pat D. - Manhattan, Kansas
"When my business first started there were only 3 computers to worry about. Now we have more than 20 and I couldn’t believe how difficult it was to try to keep up with all the updates, repairs and employee monitoring. I was recommended to Lowen IT and they sent a consultant to walk me through how a server would help us with the updates and software management. We are also now hosting our email on our server and backing our data up too."
Nicholas T. - Lawrence, Kansas
"My business requires me to go on the road a lot and I was having difficulty with being able to check my mail and other projects back at the office. Lowen IT walked us through a Unified Communication platform, that connected all of our mobile devices to our computers and phone lines in the office. Now, instead of giving two different contact numbers to my clients, I give them one and whether or not I’m in the office, I get the message! This definitely makes our business more efficient."
Kelly P. - Wichita, Kansas
"I was looking for a good deal on a laptop for my son who was getting ready to head of to college. We looked at several places, but we wanted to make sure that we were getting something that would last him the 4 years he would need it. Lowen IT recommended several affordable options and even walked us through the warranties. We ended up going with a Dell laptop, that already had the latest version of Microsoft Office already loaded on it. It’s been almost a year since we purchased the laptop and so far, no problems!"
Lyndsey M. - Buhler, Kansas
"In my manufacturing business it’s important to keep up with technology while keeping costs down. I can’t afford to lose any hands on deck, so I need to find other ways to cut costs. Lowen IT provided me with inexpensive computer and server equipment and their rates are better than anywhere I could find."
Andy F. - Hutchinson, Kansas
"I know enough about technology to know what I need for my business, however when something is broken, that is not my forte. Lowen IT not only answered all my questions in a language that I understand, but they took the time to explain certain problems to me until I felt comfortable with the result. I trust them to give me honest answers and opinions, simply because they are down-to-earth and they act like they truly care about my business. They are the ONLY IT service I would recommend."
Tim L. - Wichita, Kansas